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2025 MARCE Award Submissions are OPEN!

Since 2005, the Experience Marketing Association (formerly the On Hold Messaging Association) has presented awards to honor the year's productions in MARketing & Creative Excellence (thus MARCE).  In doing so, the Association hopes to raise the creative and marketing standards and reward those with the highest standards. For these reasons, the MARCE Award is a coveted symbol of industry leadership.

The goal of the competition is to recognize and reward the creative spirit of excellence in the art of our productions and to improve the effectiveness and value of our service.

The MARCE Award is an attractive clear acrylic Award. It includes the EMA logo, the year, the type of award, the entrant's company name, and the name of the client. 

Each winner receives one MARCE Award. Additional awards may be purchased for clients or contributing members of their staff. If you have additional questions, please contact info@expma.org.

IMPORTANT INSTRUCTIONS:

All entries must be from 2024 productions

The 2025 MARCE Awards entries must be paid in full with submissions received by February 6, 2025. Scent samples can be sent overnight for receipt by February 10, 2025.

Look for an email after purchase with instructions on how to submit the files/materials required to complete your entry (a link will be provided).  

Join EMA Today and save on your entries with member only discounts!

sample award

Example of the MARCE Award

Listen to some of the previous award winning Entries:

Sample Award Winner 1

Sample Award Winner 2

Sample Award Winner 3

On Hold Messaging Awards

Whether the message is a creative flight of fancy, or a hardworking, straight-forward call to action, there is equal opportunity for on hold productions of all types to win in one or more award categories.

MARCE IVR Award

This award recognizes the IVR prompt that best directs callers efficiently and effectively while aligning the voice with the brand's identity.

MARCE Scent Awards

This category celebrates the innovative use of scent to enhance spaces, solve specific challenges, and create memorable experiences. From addressing unique problems to perfectly pairing scents with branding and atmosphere, these awards recognize the transformative power of scent in crafting immersive environments.

MARCE Digital Signage Awards

This category highlights excellence in the creative and technical use of digital signage to captivate audiences and enhance brand engagement. Recognizing achievements in interactive kiosk experiences, content design, and installations, these awards honor innovative approaches that seamlessly blend media, technology, and brand messaging to create impactful and memorable viewer experiences.

Digital Marketing Awards

This category celebrates outstanding achievements in digital marketing, recognizing excellence in website design, social media, and comprehensive campaigns. From engaging B2C and B2B websites that deliver seamless user experiences to impactful social media and digital marketing campaigns that drive engagement and measurable results, these awards honor innovative strategies that amplify brand messaging and achieve tangible success.


Podcast Awards

This category honors exceptional podcast series that deliver true value to listeners through engaging content and professional production quality. Recognizing both company-specific and general podcasts, these awards celebrate excellence in storytelling, creativity, and audience connection.

AI Award

This category recognizes excellence in leveraging AI to transform customer experiences. Honoring deployments that deliver personalized interactions, anticipate customer needs, and enhance brand consistency, these awards highlight innovative uses of AI to create seamless omnichannel experiences, optimize workflows, and elevate workforce management.

Hosted Voice Solutions Awards

This category honors achievements in hosted voice solutions, recognizing both the most new clients added and the largest deployments executed. These awards highlight excellence in delivering scalable, feature-rich solutions, from extensive call routing to multi-extension setups, showcasing impactful customer growth and deployment scope.

About Us

EMA is a global community of like-minded entrepreneurs, salespeople, and business directors who share ideas and discuss issues with a rare, creative synergy. Together, we strive to be each other’s trusted advisors, friends, and support system. We leverage technology and industry trends to create leading-edge customer experience solutions, grow our businesses and set the standards for our industry.

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